Shyna
Kovil AI Assistant
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Agentforce in Production
Every engagement below is a production Agentforce deployment, from Service Cloud automation in telecom to Atlas Reasoning Engine across five enterprise systems.
From fragmented channels and manual case creation to 24/7 autonomous resolution, deployed in 8 weeks.
87%
Reduction in Manual Case Creation
71%
Faster Average Handle Time
Unifying 4 disconnected systems into a single member profile, and reducing advisor data-lookup time by 42%.
42%
Less Advisor Data-Lookup Time
28%
Enrollment Conversion Lift
97% of inquiries responded to within 5 minutes. 45% enrollment conversion lift. Counselor routing fully automated.
97%
Inquiries Responded Within 5 Min
45%
Enrollment Conversion Lift
18 hotels, 4 resorts, 1,200+ rooms, all guest intelligence unified in one place for the first time.
85%
Fewer Duplicate Guest Records
96%
Faster Lead Response Time
Document generation from 2 days to 2 minutes. 100% buyer channel visibility. Sales response time under 30 minutes.
+30%
Lead-to-Booking Conversion
2 min
Document Generation Time
74% reduction in time-to-fill. Candidate drop-off from 28% to 4%. Recruiter CV screening time cut from 70% to 18%.
74%
Reduction in Time-to-Fill
4%
Candidate Drop-Off Rate
Zero manual triage. SLA compliance from 62% to 94%. Senior engineers freed from Tier-1 tickets entirely.
0 min
Manual Triage Time
94%
SLA Compliance Rate
8 capabilities that turn WhatsApp from a personal tool into a 24/7 enterprise-grade AI engagement channel.
24/7
WhatsApp Coverage
7 capabilities that tell your field reps which territory to work, which leads to visit, and which competitors to displace.
7
Field Intelligence Capabilities
Every engagement starts with a discovery call to map your highest-ROI Agentforce use case. Fixed-price delivery. 2-week risk-free pilot.