Build your Agentforce. Ship agents that work.
Kovil AI is a specialist Agentforce implementation partner. We design, build and deploy autonomous AI agents inside your Salesforce org — in fixed-price sprints with zero delivery risk.
2-week risk-free pilot · Fixed-price sprints · Milestone-gated delivery
The Implementation Gap
Most Agentforce orgs have licences.
Almost none have production agents.
The platform works. The gap is implementation — knowing which Topics to build, how to ground agents in live data, how to configure guardrails that hold in production, and how to integrate with systems that weren't designed for AI. That's where most teams get stuck. That's exactly what we fix.
Org Audit & Use Case Mapping
We inspect your Salesforce org, data quality, and existing workflows to identify the 2–3 agent opportunities with the highest ROI and lowest implementation risk. You get a prioritised roadmap before we write a single line of config.
Build, Test & Deploy
We build your first production agent — Topics, Actions, Flows, guardrails, and data connections — and deploy it live in your org. Not a demo. Not a sandbox. Production-grade, with the Einstein Trust Layer configured from day one.
Scale & Optimise
Once your first agent is live and measurably working, we expand across clouds — Sales, Service, Marketing, Ops — with each sprint building on the last. You own the agents. We own the outcomes.
Why implementations fail — and what we do differently
Topics built from demos, not business logic
We map Topics directly to your actual workflows, escalation paths, and business rules — not Salesforce's sample agents.
Agents with no live data grounding
We connect every agent to live Data Cloud, CRM records, and external systems via MuleSoft from day one. No hallucinations from stale context.
Admin-led builds with no AI depth
Every build is led by engineers who understand LLM reasoning, prompt injection, and guardrail design — not just Salesforce configuration.
Services
Our Agentforce Services
From first agent to full enterprise rollout — we cover every phase.
Use Cases
What We Build
Agentforce SDR Agent
Qualifies inbound leads, sends personalised outreach, handles objections, books meetings. 24/7 pipeline coverage.
Pipeline Health Monitor
Monitors stalled deals, auto-drafts follow-up emails, updates opportunity stages, alerts reps to risk signals.
Quote & Proposal Agent
Pulls product data, drafts CPQ quotes, routes for approval, and sends to prospects — without rep intervention.
Results
Agentforce in Production
Real deployments. Real outcomes.
Series B lending platform · 120,000 active borrowers
Problem
Loan servicing team handling 2,400 support cases/week manually, 48-hour average resolution time.
What we built
Deployed an Agentforce Service Cloud agent trained on 4 years of case history, integrated with loan management system via MuleSoft.
200-person B2B SaaS company · $18M ARR
Problem
SDR team burning 60% of time on manual lead qualification, 4-day average lead response time.
What we built
Agentforce SDR agents in Sales Cloud qualifying inbound leads, sending personalised outreach, booking discovery calls within minutes of lead creation.
Multi-site healthcare network · 85 clinicians
Problem
Admin staff managing 1,800 appointment queries/week — scheduling, cancellations, insurance verification.
What we built
Agentforce Service Agent integrated with EHR and scheduling system via MuleSoft. Handles booking, rescheduling, insurance eligibility, pre-visit instructions.
Playbook
The Agentforce Playbook
Practitioner guides, implementation patterns, and field notes from real Agentforce deployments. Written by the engineers who build them.
Resources
Free Agentforce Resources
Download and keep. No spam.
The Agentforce Readiness Guide
Is your Salesforce org ready for Agentforce? This guide covers the 5 readiness pillars — data quality, org architecture, use case prioritisation, team enablement, and governance — with a self-assessment scorecard included.
Agentforce Implementation Whitepaper
Covers Agentforce 360 architecture, the Atlas Reasoning Engine, Einstein Trust Layer, MuleSoft integration patterns, and a phased rollout framework for enterprise.
Why Us
Why Kovil AI for Agentforce?
AI-native engineers, not Salesforce generalists
We're an AI engineering firm first. Every Agentforce build is designed by engineers who understand LLMs, RAG, and agentic reasoning — not just admins following a config guide.
Fixed-price sprints. Zero surprises.
Every engagement is scoped, priced, and milestone-gated before we write a single line of config. You know exactly what you're getting and when.
2-week risk-free pilot
Start with a pilot agent scoped to one high-impact use case. If we don't deliver measurable value in 2 weeks, you pay nothing.
Production-grade delivery
We don't build demo agents. Every deployment includes guardrail configuration, Einstein Trust Layer setup, monitoring, and a 30-day post-launch support window.
FAQ