AI Operations

Your AI systems in production.
Monitored. Optimised. Never left to drift.

Most AI systems degrade within 90 days of launch. Model drift, rising token costs, stale data pipelines, and silent failures kill ROI before your team notices. Kovil AI operates your AI systems so yours doesn't have to.

97%

average uptime

28%

token cost reduction

< 2 hr

drift detection time

48 hr

deployment to monitored

Model MonitoringDrift DetectionCost OptimisationRAG OperationsLLMOpsCompliance LoggingIncident Response
See pricing

Free onboarding audit · No lock-in · 2-week trial included

AI Health Dashboard — Live
Updated 2 min ago

Model Accuracy

94.2%

+1.3% vs last week

Inference Cost

$0.0031

-18% vs last week

Latency P95

287ms

-42ms vs last week

Hallucination Rate

1.8%

-0.4% vs last week

RAG retrieval accuracy within SLA
Token budget under monthly limit
Model version update available — under review

12

Systems monitored

0

Incidents this month

99.9%

Uptime SLA

The Problem

AI systems degrade silently. Most teams don't notice until it's too late.

Launching an AI system is step one. Keeping it healthy, accurate, and cost-efficient in production is the hard part — and it's where most organisations fail quietly.

Model Drift

Real-world data shifts every quarter. Models trained on yesterday's data produce degraded outputs today — often without any error thrown. Your AI looks working but accuracy has dropped 15–30% unnoticed.

Cost Spirals

Token costs compound fast. A poorly optimised RAG pipeline or over-provisioned context window can triple your monthly AI spend within six months. Most teams have no real visibility into where the spend is going.

Compliance Gaps

Regulated industries require audit logs for every AI inference. Without structured logging, you cannot answer a compliance audit — or a client due diligence questionnaire. Silence is not a defence.

Data Pipeline Rot

RAG indices go stale. Vector embeddings drift from your actual document corpus. Connectors break silently. Your AI answers questions with information that's six months out of date — and users lose trust.

The Solution

AI Operations as a managed service — not an afterthought.

Kovil AI embeds into your production AI stack as your operations team. We monitor, optimise, and improve your AI systems on a monthly retainer — so your engineers focus on building new things.

01

Monitor & Alert

Continuous visibility into model accuracy, latency, token costs, hallucination rates, and data pipeline health. Real-time alerting before your users report a problem.

  • Model performance dashboards
  • Drift detection & alerting
  • Token cost monitoring
  • Data pipeline health checks
  • SLA breach notifications
02

Optimise & Improve

Monthly optimisation sprints targeting cost reduction, latency improvement, and accuracy uplift. We do not just watch the metrics — we move them. Average token cost reduction: 28% within 90 days.

  • Context window optimisation
  • RAG retrieval tuning
  • Prompt template improvement
  • Caching and batching strategy
  • Model version evaluation
03

Govern & Comply

Structured audit logging for every inference, compliance reporting for regulated industries, and guardrails that prevent your AI from producing outputs that create legal or reputational risk.

  • Per-inference audit trails
  • Output guardrails management
  • Compliance report generation
  • PII detection and masking
  • Model change documentation

From contract to fully monitored in 2 weeks

1
Week 1

AI Stack Audit

We document your current AI architecture, instrument monitoring, establish performance baselines, and identify the top 3 cost and reliability improvement opportunities.

2
Week 2

Monitoring Live

Dashboards, alerting, and audit logging are configured and handed over. You have full visibility into your AI system health — often for the first time.

3
Month 1

First Optimisation Sprint

We deliver the first concrete improvement — typically a 15–25% token cost reduction or a measurable accuracy uplift. Proof of value before any longer commitment.

97%

average uptime across operated AI systems

28%

average token cost reduction within 90 days

< 2 hr

mean time to detect and alert on model drift

100%

IP ownership — all configs, logs, and dashboards are yours

Pricing

Three tiers. One goal: AI that stays healthy.

All tiers include a free 2-week onboarding audit. No lock-in after the initial term.

Maintain

$2,000 – $4,000/month

Monitoring, alerting, and incident response. The baseline that prevents AI systems from failing silently in production.

  • Continuous model performance monitoring
  • Automated alerting on drift, errors, and cost spikes
  • 24-hour incident response SLA
  • Monthly health report
  • Model version tracking
  • Basic token cost reporting
Most popular

Operate

$8,000 – $15,000/month

Full operations including optimisation sprints, data pipeline management, and continuous improvement — AI as a true managed service.

  • Everything in Maintain
  • Monthly optimisation sprints
  • Token cost reduction (target 20–35%)
  • RAG index and data pipeline management
  • Latency and throughput improvements
  • Compliance audit logging
  • Quarterly strategic review

Accelerate

$25,000 – $50,000/month

Dedicated embedded operations team with engineering hours, model evaluation, compliance reporting, and AI roadmap advisory.

  • Everything in Operate
  • Dedicated embedded engineering team
  • Continuous model evaluation and fine-tuning
  • Custom compliance reporting (SOC 2, HIPAA-adjacent)
  • AI roadmap advisory and strategy
  • Priority SLA with 4-hour response
  • Executive stakeholder reporting
Texas Focus

Built for Texas industries. Operating AI where the stakes are high.

Kovil AI is headquartered in Austin and Garden City. We understand the compliance, regulatory, and operational demands of industries that drive the Texas economy.

🏥

Healthcare & MedTech

Clinical AI that hallucinates or drifts is a patient safety issue. HIPAA audit logs are not optional.

PHI-safe monitoring, guardrails, and compliance-ready audit trails for clinical AI systems.

⚖️

Legal & Financial Services

Document AI that degrades or produces incorrect outputs creates liability. Every inference must be auditable.

Structured audit logging, output drift detection, and human-in-the-loop checkpoints for regulated workflows.

Energy & Oil & Gas

Operational AI on rig, pipeline, and facility data cannot tolerate silent failures or stale models.

Real-time monitoring with anomaly detection, alerting pipelines, and on-call incident response.

🏗️

Real Estate & PropTech

Valuation, underwriting, and CRM AI tools need to stay accurate as market data shifts every quarter.

Monthly data refresh cycles, model re-evaluation, and benchmarking against live market data.

Why Kovil AI

Managed AI Ops vs the alternatives

CapabilityKovil AIDIY / In-houseGeneral Agency
Ongoing performance monitoring
Model drift detection & remediation
Token cost optimisation sprints
Incident response SLA
Compliance audit logging
RAG index & data pipeline management
Monthly improvement sprints
AI strategy & roadmap advisory
FAQ

Common questions

Stop hoping your AI is still working.

Book a free 30-minute AI audit. We'll review your current stack, identify the top 3 health risks, and give you a clear picture of what's drifting, costing too much, or at compliance risk — no commitment required.

Explore hire services

Free audit · No commitment · 48-hour turnaround on audit findings