Dynamics 365 Platform Partner

Everything You Need to Run Dynamics 365 —
AI Agents, and the Talent to Build Them.

From Copilot AI agents to X++ developers, functional consultants, and solution architects — Kovil AI is a single partner for the entire Dynamics 365 suite. AI agent builds and specialist talent, matched in 48 hours, both live right here.

Live on Dynamics 365

Dynamics 365 Suite

SalesFinanceSupply ChainBusiness Central

Copilot AI

Autonomous agents, live in weeks

Specialist Talent

Consultants, devs, architects

48 hrs

To match Dynamics 365 talent

2 wks

To a live Copilot pilot

4

Certified role types we staff

100%

IP & data stay yours

What Is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of connected business applications — Sales, Customer Service, Finance, Supply Chain Management, Business Central, and Human Resources — built on Dataverse, Microsoft's shared data platform, and deeply integrated with Microsoft 365, Teams, and Power Platform. On top of that suite sits Copilot, Microsoft's AI layer, for building AI-powered sales, service, and finance workflows. Most companies need both a properly configured tenant and, increasingly, AI agents built on it — exactly the gap Kovil AI fills.

Why Dynamics 365, Why Now

The only major platform that unifies CRM and ERP on one data model — now with Copilot built in.

190+

countries where Microsoft Dynamics 365 is available

Microsoft, 2026

6

connected modules — Sales, Customer Service, Finance, Supply Chain, Business Central, HR — unified on Dataverse

Microsoft Dynamics 365

400M+

Microsoft 365 commercial seats that Dynamics 365 natively integrates with

Microsoft, 2026

4–6 mo

average time to hire a senior Dynamics 365 architect through traditional recruiting

Industry avg.

Two Ways to Engage

Two Ways to Work With Kovil AI on Dynamics 365

Most clients need one of these to start. Many end up using both, coordinated by the same Engagement Manager.

AI Agent Integration (Copilot)

Autonomous agents built natively on Dynamics 365 — configuring Copilot in Sales and Service, or building custom Copilot Studio agents grounded in your real Dataverse data.

Specialist Talent & Staff Augmentation

Vetted functional consultants, developers, and solution architects, matched in 48 hours. For the tenant work that has to happen whether or not you're building AI agents yet.

The Suite

The Dynamics 365 Suite at a Glance

Dynamics 365 is rarely one module — most real tenants span several of these, sharing one Dataverse model.

Dynamics 365 Sales

Pipeline, forecasting, and Copilot-assisted selling, unified with every other module on the same Dataverse record.

Customer Service

Case management and omnichannel support, often the first place Copilot agents get deployed.

Finance

General ledger, accounts payable/receivable, and financial reporting for mid-market and enterprise organizations.

Supply Chain Management

Inventory, manufacturing, and warehouse operations, connected to Finance on the same data model.

Business Central

Microsoft's SMB-tier ERP — a lighter-weight entry point that shares the same Dataverse and Power Platform foundation.

Human Resources

Core HR, leave management, and employee self-service, integrated with Finance for headcount and payroll data.

Not sure which module to start with?

Tell us what's broken or missing on a 30-minute call — we'll scope the highest-impact fix first.

AI Agents on Dynamics 365

What AI Agents Can Do Inside Your Dynamics 365 Tenant

From native Copilot configuration to fully custom Copilot Studio agents — here's what's possible.

Copilot in Sales & Service

Configure Microsoft's native AI assistants — Copilot in Sales for deal summaries and email drafting, Copilot in Customer Service for case resolution — grounded in your real Dataverse data.

Custom Copilot Studio Agents

Purpose-built autonomous agents using Copilot Studio, wired into your specific Dynamics 365 workflows rather than the generic defaults.

Power Platform Automation

Power Automate flows and Power Apps that extend Dynamics 365 beyond what any single module ships out of the box.

Cross-Platform Agent Integrations

AI agents that reach beyond Dynamics 365 — into SAP, Salesforce, and internal tools — through the Dataverse API or custom middleware.

Data Governance & Permission Audits

AI agents are only as good as the data behind them — we audit Dataverse security roles and data quality before anything goes live.

Copilot Readiness & Scoping

Not sure where to start? We audit your tenant's data quality and licensing, then scope the single highest-impact Copilot use case first.

What This Looks Like in Practice

Common automation patterns we build on Dynamics 365 — illustrative examples, not specific client engagements.

Autonomous case triage in Customer Service

Copilot classifies and summarizes incoming cases, drafts a first response, and routes anything genuinely complex to a human agent.

Finance close that explains itself

Custom Power Automate flows flag anomalies in the GL before month-end close, instead of an accountant finding them after the fact.

Sales Copilot that knows your pipeline

Deal summaries and next-step suggestions pull from your actual opportunity history, not a generic sales playbook.

Ready to scope a Copilot AI agent?

Book a free 30-minute architecture call. Live pilot in 2 weeks, risk-free.

Specialist Talent

Hire D365 Consultants, Developers, Architects & Copilot Specialists

Every engineer is vetted through a live build challenge, not just a resume review — matched in 48 hours, with a 2-week risk-free trial.

D365 Functional Consultants

Configure modules using declarative tools — business process flows, security roles, and Power Platform admin — without writing code. Usually the first hire for any growing Dynamics 365 tenant.

Dynamics 365 FundamentalsFinance Functional Consultant Associate

D365 Developers (X++/Power Platform)

Build custom functionality when configuration runs out of road — X++ extensions, plugins, and custom Power Apps when declarative tools aren't enough.

Power Platform Developer AssociateDynamics 365 Developer Associate

ERP/CRM Solution Architects

Design the Dataverse data model, module integration strategy, and licensing structure for multi-module tenants. The most senior and hardest-to-hire tier.

Power Platform Solution Architect Expert

Copilot Studio Specialists

Configure and deploy Copilot agents across Sales, Service, and Finance — the newest and fastest-growing Dynamics 365 specialization.

Copilot Studio SpecialtyAI Business Applications Associate

Hiring Dynamics 365 Talent: US Onsite vs. Remote

Prevailing 2026 US onsite hourly rates vs. Kovil AI's vetted remote talent — $18–$45/hr depending on role and experience, at the same certification bar.

RoleUS Onsite RateKovil Remote RateSavings
D365 Functional Consultant$60 – $95/hr$20 – $27/hr~65% lower
D365 Developer (X++/Power Platform)$85 – $130/hr$27 – $36/hr~71% lower
Copilot Studio Specialist$100 – $150/hr$32 – $40/hr~71% lower
ERP/CRM Solution Architect$140 – $220/hr$38 – $45/hr~77% lower

US onsite rates reflect prevailing 2026 contractor/consulting billing rates. Rate, not headcount, is what changes — every Kovil engineer passes the same live build challenge and certification verification below, regardless of location.

How We Vet Every Dynamics 365 Specialist

Live Power Platform Build Challenge

Build a working Power Automate flow or Power App against a realistic spec under time pressure — Dataverse relationships, security roles, and business logic, not a take-home nobody reviews.

Declarative-vs-Code Judgment

For consultants and developers alike, we test the judgment call that separates senior from junior: when configuration is enough, and when an X++ extension is worth the added complexity.

Certification Verification

We verify every claimed Microsoft certification directly, and don't stop there — certification proves baseline knowledge, not production judgment, so it's paired with the live build.

Production Portfolio Review

2–3 real tenants or extensions they have shipped to production, reviewed for data model decisions and lessons from what broke.

Why Kovil AI

Kovil AI vs. Other Ways to Hire Dynamics 365 Talent

Kovil AIFull-Time HireSI / Partner AgencyFreelancer
Time to start24–48 hrs matched4–6 months to hire6–12 weeks to mobilize1–2 weeks, unvetted
Certification verifiedYesself-reportedYesself-reported
Single accountable ownerYesYesNoYes
Delivery oversightEngagement Manager audits every milestonedepends on your management capacityaccount manager, not technicalnone
Risk-free trialYesNoNorare
IP ownership100% yours100% yoursoften sharedvaries

The Stack

Dynamics 365 Tools & Integrations We Work With

DataversePower AutomatePower AppsCopilot StudioX++Dynamics 365 Web APIMicrosoft 365TeamsAzure AD/Entra IDSharePointSQL ServerPower BIAzure Logic AppsSAP ConnectorsWebhooksAppSource

Who It's For

Who Works With Kovil AI on Dynamics 365?

Finance & Ops Leaders

Your close process depends on Dynamics 365 but reporting and reconciliation still involve manual spreadsheet work. Get a consultant who can fix it without a 6-month SI engagement.

IT Teams Stretched Thin

One admin is covering Sales, Finance, and Supply Chain, and the Power Platform backlog keeps growing. Add a vetted specialist in days, scoped to exactly the workload you need covered.

Teams Mid-Implementation

Your Dynamics 365 rollout stalled, or your Copilot pilot never made it to production. We audit what's there and take over in milestone-gated phases — not a risky rewrite from zero.

What to Expect

From Brief to Delivery — What the First Weeks Look Like

Day 1

Brief Your Tenant

Tell us which modules you run, what's broken or missing, and whether you need an AI agent, dedicated talent, or both. A Delivery Lead scopes it within 24 hours.

Day 2–3

Meet Your Match

Review 2–3 vetted Dynamics 365 specialists (or a Copilot scoping call) matched to your modules and stack. Interview and choose your fit.

Day 3–4

Access & Plan Locked

Before any work starts, you agree the tenant access, integration points, and success metrics — so day one has a clear target.

Week 1+

Build & Iterate

Your specialist or AI agent build moves in weekly milestones. An Engagement Manager audits every checkpoint before it reaches you.

Ongoing

Scale or Wind Down

Add talent as new modules or workflows come online, extend the engagement, or wind down — no lock-in.

Need a Dynamics 365 consultant, developer, or architect?

Matched in 48 hours. 2-week risk-free trial. No lock-in.

FAQ

Frequently Asked Questions About Microsoft Dynamics 365

Microsoft Dynamics 365 is a suite of connected business applications — Sales, Customer Service, Finance, Supply Chain Management, Business Central, and Human Resources — built on Dataverse, Microsoft's shared data platform, and deeply integrated with Microsoft 365, Teams, and Power Platform. It spans both CRM and ERP functionality, unlike platforms that specialize in only one.

Explore More

Ready to move on Dynamics 365?

AI agent or specialist talent — book a 30-minute call. 2-week risk-free trial either way.

Microsoft Dynamics 365 Partner — AI Agents & Specialist Talent | Kovil AI