Agentforce · Internal Operations

Agentforce for
Internal Teams

HR onboarding agents, finance approval automation, and IT helpdesk resolution — so your internal teams spend time on strategic work, not repetitive process execution.

80%
onboarding steps automated
70%
approvals without human touch
65%
IT requests auto-resolved
2–3 wks
to production agent

Internal Operations Use Cases

Three agents. One complete internal ops stack.

Each agent targets the highest-volume, most repetitive internal workflows — start with one, expand across HR, Finance, and IT as you scale.

HR Onboarding Agent

Guided onboarding · Policy answers · System provisioning

Guides new hires through onboarding checklists, answers policy and benefits questions, triggers system provisioning requests via Slack and IT systems, and ensures nothing falls through the cracks between HR, IT, and the hiring manager.

80%
of onboarding steps automated
Deep-dive

Finance Approval Agent

Invoice routing · Policy validation · ERP posting

Routes invoices and expense approvals to the right approver, validates amounts against budget and policy thresholds, escalates exceptions with full context, and logs approved items directly to your ERP — eliminating the email approval loop.

70%
of approvals processed without human touch
Deep-dive

IT Helpdesk Agent

L1 IT resolution · Credential resets · Ticket routing

Resolves common IT requests — password resets, software access, VPN issues, device setup — without L1 human touch. Routes hardware and complex issues to the right specialist with a pre-built diagnostic summary already attached.

65%
of IT requests resolved without L1 agent
Deep-dive
Einstein Trust Layer · No employee PII to external LLMs · Full audit trail
Grounded in live HR, ERP, and IT system data

2-week risk-free pilot

Deploy your first internal ops agent in 2 weeks

Fixed price. If it doesn't deliver measurable value, you don't pay.