How It Works
We map every system your Agentforce agents need to access — ERP, EHR, payments, logistics, ticketing — and assess current API capability, authentication patterns, and data quality at each source.
MuleSoft API connectors are designed, built, and deployed for each system — with error handling, circuit breakers, retry logic, and observability built in from the start, not bolted on later.
Data streams from all connected systems are unified into Salesforce Data Cloud — creating a single, real-time customer and operational profile that grounds every Agentforce agent action.
What's Included
Custom MuleSoft connectors built for each external system — following API-led connectivity principles with experience, process, and system layers properly separated.
Agentforce agents grounded in live data from your external systems — no stale cache, no hallucinated answers, just accurate responses backed by the current state of your business.
Customer records from CRM, ERP, support, and commerce systems unified into a single Data Cloud profile — giving every agent a complete, real-time view of each customer.
SAP, Oracle, Epic, Cerner, NetSuite — we have built connectors for the complex, high-stakes systems that matter most in enterprise and regulated industries.
Event-driven triggers from external systems — order status changes, payment confirmations, appointment updates — streamed into Data Cloud so agents respond to real-world events in real time.
If an external system is unavailable, your agent degrades gracefully — not catastrophically. Circuit breakers, fallback responses, and retry queues keep agents functional under system stress.
Who It's For
You have 10+ systems your agents need to touch. Without a proper integration layer, your agents are operating blind. We build the connective tissue that makes them useful.
Your agents need access to EHR, payment, and compliance systems with strict security and audit requirements. We have built these integrations before — with the right controls baked in.
Your agents are live but keep failing because they can't access the data they need. We diagnose the integration gaps and build the connectors that unlock full agent capability.