How It Works
We map your inbound lead sources, qualification criteria, objection patterns, and CRM field requirements — defining the exact Topics, Actions, and handoff logic your SDR agent needs.
The SDR agent is built inside Agent Builder, wired to your Sales Cloud CRM records, lead scoring models, and calendar booking system — then tested against real lead scenarios.
We run a supervised pilot on a subset of inbound leads, monitor conversion metrics in real time, tune agent behaviour, and then open the floodgates for full-volume deployment.
What's Included
Inbound leads are engaged, qualified against your ICP criteria, and scored in real time — before a single rep spends a minute on them. Bad leads filtered out automatically.
The agent drafts personalised follow-up emails grounded in CRM data, lead source, and company context — reviewed and sent by reps or dispatched autonomously based on your preference.
Common objections — pricing, timing, competitor comparisons — are handled by the agent using approved messaging, with complex objections escalated to a rep with full conversation context.
Qualified leads are guided to book a discovery call directly in your calendar system — zero rep involvement required from first touch to confirmed meeting on the calendar.
The agent monitors stalled deals, flags aged leads, and nudges dormant opportunities — keeping your pipeline clean and ensuring no qualified lead falls through the cracks.
Routine tasks — data entry, follow-up sequencing, CRM updates after calls — are handled by the agent, freeing your reps to focus exclusively on high-value conversations.
Who It's For
Your team is drowning in inbound leads but can't qualify them fast enough. The SDR agent handles first touch, qualification, and follow-up at any volume — without adding headcount.
Every uncontacted lead is a wasted acquisition cost. This agent ensures zero leads go unengaged, shortens time-to-first-contact to under 5 minutes, and cuts CAC by eliminating manual SDR work.
You need to scale outreach capacity 3–5x without tripling your SDR payroll. Agentforce SDR handles the volume; your reps handle the relationships.