Enterprise Automation · Azure AI Foundry

Every answer your employees need. Instantly. Accurately.

Kovil AI builds RAG-powered enterprise knowledge agents on Azure AI Foundry that turn your SharePoint, Confluence, and internal documentation into an always-available, permission-aware AI assistant — grounded in your content, never hallucinating.

83%
Answer accuracy
12 min
Avg research time (was 4hrs)
4.2x
Productivity lift
Zero
Hallucinations

How It Works

From scattered documentation to instant grounded answers.

01

Knowledge Source Indexing

Kovil AI connects Azure AI Search to your existing knowledge repositories using Microsoft Graph and SharePoint connectors, chunking and embedding content for semantic retrieval.

  • Supports SharePoint Online, Confluence, OneDrive, and custom REST sources
  • Configurable chunking strategies optimised for long-form documents and FAQs
  • Entra ID permission filters applied at index time and query time
02

Semantic Retrieval

User queries are embedded and matched against the vector index using hybrid search — combining dense vector similarity with BM25 keyword scoring for highest-relevance retrieval.

  • Hybrid search (vector + keyword) outperforms pure vector retrieval on enterprise queries
  • Re-ranking with Azure AI Search semantic ranker boosts precision on long-tail questions
  • Multi-turn conversation context maintained across the session
03

Grounded Answer Generation

GPT-4o synthesises retrieved chunks into a concise, cited answer using a strict grounding system prompt that prohibits responses unsupported by retrieved evidence.

  • System prompt enforces source-only answers, eliminating hallucination risk
  • Confidence score returned with each answer; low-confidence answers state uncertainty
  • Answer and source chunks logged to Application Insights for quality monitoring

Capabilities

What this agent can do.

SharePoint & Confluence Indexing

Automatically crawl and index your SharePoint Online sites, Confluence spaces, and OneDrive libraries, keeping the knowledge base fresh with daily delta updates.

Cited Responses with Source Links

Every answer includes inline citations linking directly to the source document and page, so employees can verify and explore further with a single click.

Entra ID Access Control

Document-level security trims search results to match each user's existing SharePoint and Azure AD permissions — no sensitive documents are ever surfaced to unauthorised users.

Teams & Web Chat Deployment

Deploy the knowledge agent as a Microsoft Teams bot or embeddable web chat widget, meeting employees where they already work without any app switching.

Knowledge Gap Detection

Unanswered or low-confidence queries are logged and surfaced in a weekly report, alerting content owners to documentation gaps that need filling.

Daily Index Freshness

Incremental indexing pipelines run on a configurable schedule, ensuring the agent answers based on your latest policies, procedures, and product documentation.

Built With

Azure technology stack

Azure AI SearchAzure OpenAI GPT-4oSharePoint ConnectorMicrosoft TeamsSemantic KernelCopilot Studio

Give your team instant access to everything they need to know.

Book a call and we'll show you how fast we can index your knowledge base and have the agent answering questions.