Enterprise Automation · Azure AI Foundry

ERP workflows that run themselves.

Kovil AI builds Azure-native ERP process agents that orchestrate procurement, vendor management, and approval workflows across Dynamics 365 and SAP — eliminating manual steps, accelerating cycle times, and maintaining a complete audit trail.

60%
Manual steps eliminated
4hr
Approval cycle (was 3 days)
99.2%
Data accuracy
$380K
Annual savings

How It Works

From manual ERP tasks to fully orchestrated workflows.

01

Workflow Mapping & API Integration

Kovil AI maps your existing ERP workflows, identifies automation candidates, and builds secure API connections to your Dynamics 365 or SAP environment using Azure API Management.

  • Process discovery workshop to identify highest-value automation targets
  • OAuth 2.0 and managed identity authentication to ERP APIs — no stored credentials
  • Sandbox environment testing before any production workflow changes
02

Agent Orchestration Build

We build the orchestration layer using Semantic Kernel, composing plugins for each ERP action and chaining them into multi-step workflows with conditional logic and error handling.

  • Semantic Kernel agent with tool-use for each ERP API endpoint
  • Prompt Flow for complex decision trees requiring LLM reasoning
  • Configurable business rules engine for spend limits, approval hierarchies, and SLAs
03

Go-Live & Monitoring

Agents go live in shadow mode first, running in parallel with existing processes so results can be validated before full cutover. Azure Monitor dashboards provide real-time visibility.

  • Shadow mode deployment with side-by-side comparison against manual process
  • Azure Monitor Workbooks for operational KPI dashboards
  • Alerting rules for SLA breaches, error rates, and anomalous transactions

Capabilities

What this agent can do.

Purchase Order Automation

Automatically generate, route, and confirm purchase orders based on inventory signals, approved vendor lists, and configurable spend thresholds — no human touchpoints required below threshold.

Vendor Onboarding Orchestration

Orchestrate the full vendor onboarding sequence: collect documentation, validate tax IDs and banking details, trigger compliance checks, and provision supplier access in Dynamics 365 or SAP.

Approval Routing & Escalation

Dynamic approval chains adapt to spend value, cost centre, and policy rules. SLA breaches automatically escalate with contextual summaries so approvers have everything they need to decide.

Dynamics 365 & SAP Integration

Pre-built Semantic Kernel plugins integrate with Dynamics 365 F&O and SAP S/4HANA APIs, enabling read/write operations across procurement, finance, and supply chain modules.

Exception Handling & Human Escalation

Ambiguous transactions, policy violations, or API failures are caught, logged, and escalated to the right team member with full context — the agent never silently fails.

Full Audit Trail in Azure Monitor

Every agent action, decision, and API call is recorded in structured logs in Azure Monitor, giving compliance teams a complete, queryable audit trail for every transaction.

Built With

Azure technology stack

Semantic KernelAzure API ManagementDynamics 365 ConnectorAzure Logic AppsAzure OpenAIPrompt Flow

Stop paying people to click through ERP screens.

Book a call and we'll map your highest-value ERP workflows for automation in the first session.